Return & Refund Policy

You may request an eligible return or exchange within 30 business days after delivery. Contact [email protected] before returning the mask and include your order number and reason for the request.

Requesting help

If the mask arrives damaged, faulty or different from your order, provide a description and photographs where helpful. Keep the device, accessories and packaging available while we review the issue and provide instructions.

Return shipping

AEDWdpe covers return shipping for eligible returns. Use the return method provided by our team so the package can be identified and tracked.

Refunds and exchanges

After the return is received and inspected, approved refunds are generally processed within 5–7 business days. Your payment provider may need additional time to display the credit. Contact us to discuss an exchange and availability.

This policy does not limit rights under applicable consumer law. Questions: [email protected] or +1 218-251-1836.